| Our Sales Policy and Guarantees Please read |
| In order to understand our commitment to you as well as to our rabbit's well being, please review the following statements regarding our policies and guarantees. You are always welcome to contact us. |
| Sales Policy: We reserve the right to terminate a sale at anytime if we feel it is in the best interest of the rabbit. Kits may be sold prior to 8 weeks of age but will not be available until they are 8 weeks old providing they are eating and drinking well and are of good weight. We will provide the buyer with a pedigree at the time of sale for breeding and show rabbits. No pedigree will be given for pets. We will also provide a one week supply of food and in the case of pet rabbits, a care sheet. All sales will be in cash unless the buyer is known to us. Personal checks will be accepted for deposits only. A 50% non-refundable deposit will be required to hold a rabbit. We will hold a rabbit for no more than 10 days unless it is under 8 weeks old at time of purchase in which case the 10 days will start when the rabbit first becomes available to go. After 10 days the rabbit will again become available for sale unless special arrangements have been made. Usually a boarding fee of $2 per day will be charged. Our rabbits WILL NOT be sold for consumption by human, animal, or reptile. If at any time you are unable to keep your rabbit, please contact us to arrange for it's return. We do not want any of our rabbits to be surrendered to a shelter. We do ask that you supply the cage your rabbit has been living in as we may not always have cage space available and it generally takes a while to re-home them. The cage will be returned when your rabbit gets a new home. No refunds or replacements will be given. |
| We do not guarantee to refund your money or replace your rabbit(s) if it becomes sick within 14 days of sale due to any reason not directly traceable back to Winchester Rabbitry (i.e., an accident, neglect, extreme temperature changes, or bad feed, etc) We will also not refund or replace should your rabbit be injured or infected by another animal or by hurting itself from natural causes (i.e., jumping, running, twisting, ,jumping/falling off high objects, etc.) Rabbits can break bones easily so care must be taken when allowing them free exercise. We do not guarantee against any congenital or genetic disease or fault after 4 months of age. This is including, but not limited to, malocclusion, seizures, reproductive disorders, etc. If you have reason to believe the rabbit has a congenital or genetic disorder prior to 4 months of age, please contact us so we may discuss your concerns. We do not guarantee the fertility of any rabbit sold. We do not guarantee, after the first 14 days, the future personality of any rabbit sold. This is greatly affected by the way the rabbit is handled and raised. We do not guarantee that any rabbit sold will mature to meet the standard as outlined by the ARBA. We do not guarantee the mane quality (in Lionheads). If a mane on a mature rabbit is required, you are advised to purchase a mature rabbit. We will not reimburse any veterinary bills you incur for any reason. These expenses result from choices made by you and are your responsibility. |
| Guarantee: We guarantee that our rabbits are healthy at the time of sale. They have not been exposed to any "outside" rabbits within the previous two weeks. They show no visible signs of disease, infections, wounds, or deformities (unless otherwise discussed) at the time of sale. It is your responsibility to contact us immediately should your rabbit(s) become ill so we may discuss the problem and agree on a solution. If we are unable to agree on the reason your animal became sick or died, a veterinary certificate will be necessary to prove the cause of the illness/death. We will refund your money or replace your rabbit(s) if, within 14 days, it becomes sick and the illness can be traced back to Winchester Rabbitry. The decision to refund or replace is ours based on availability of stock on hand. It is your responsibility to return the rabbit to us in case of refund or replacement. This is done at your expense. We guarantee our rabbits show no sign of malocclusion (bad teeth) at time of sale. We guarantee teeth up to 4 months of age. We do not guarantee that rabbits are genetically clear of the malocclusion fault, only that they do not exhibit it at the time of sale. We will replace your rabbit, when comparable stock becomes available, should malocclusion become an issue during the first four months of age. Our rabbits are sexed to the best of our ability. If, for some reason, a rabbit in incorrectly sexed at time of sale, notify us immediately and return, at your expense, the rabbit for a refund or replacement. We will never sell a mean rabbit. This is defined as outwardly aggressive and vicious towards a human. All of our rabbits have been handled since birth. Both sexes can develop hostility when they go through puberty. They are also affected by how they are handled and the environment in which they are kept. If you are buying your rabbit as a pet, we highly recommend spaying or neutering. This will help reduce behavioural difficulties and is healthier for your pet. If you experience a temperament problem within the first 14 days of your purchase, please contact us so we may discuss solutions. We will refund your money or replace your rabbit if we agree that the problem is not being caused by handling, care, or conditions. The decisions to refund or replace is ours, based on availability of stock on hand. It is your responsibility to return the rabbit to us in case of refund or replacement. This is done at your expense. |